We value your privacy and are committed to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, date of birth, contact information)

• Health and fitness information (medical history, diet preferences, fitness goals)

• Payment details (billing address, transaction information)

• Communication records (emails, messages, appointment notes)

2. How We Use Your Information

Your information is used for:

• Providing personalized health and fitness programs

• Communicating updates, reminders, and support

• Processing payments

• Improving our services and customer experience

• Meeting legal and regulatory requirements

3. Consent

By using our services, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Information Sharing

We do not sell or rent your personal information. We may share your information only with:

• Authorized team members for service delivery

• Service providers assisting with operations (e.g., payment processors, IT support)

• Legal authorities when required by law

5. Data Storage & Security

We store your data securely using encryption and access controls. While we take reasonable measures to protect your information, no system is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Access & Updates

You have the right to request access to your personal information, correct inaccuracies, or request deletion where permitted by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.